Conclusion: GiffGaff is a UK no-brainer competition killer for mobile phone plans (for those off-contract)
I have now been with GiffGaff for over 9 months now and have recommended this to multiple friends who are also pleased with the service:
- Excellent value for money - using pre-paid credit when abroad.
- £10 goodybag when in UK: 250mins, unlimited texts and unlimited data --- more plans available
- No phone helpdesk but extensive online community support.
- Uses O2 network, so coverage is great.
Troubleshooting and tips
- One thing I have done twice now is forget to purchase my goodybag when it expires at the end of the month. This has not been a huge problem for me as rates are still so good, so after a couple of days of realising my goodybag expired, I'd jump onto my iPhone app and order it using my credit-card or current balance available. I have use recurrent monthly "reminders" set up on the iPhone.
- Don't forget to re-input the data giffgaff settings if you have played around with your network settings or swapped sims; my iPhone automatically downloads O2 settings in these scenarios: LINK. I made the process of updaing the network settings relatively painless by using the "shortcut" feature of iOS5: creating a shortcut so that when I type "gg", "giffgaff.com" is replaced.
- iPhone iOS5 iMessage or 3G problems for some users on giffgaff:
- Symptoms: not receiving iMessages or problematic connections to 3G
- Solution: remove giffgaff profile from settings (Link to my giffgaff community post)
- Need a micro-sim for your iPhone 4? I've successfully cut about a dozen microsims using scissors, a file and using the giffgaff template on the help section of the website. There are also more guides on YouTube.
- Don't forget to download the free iPhone apps:
If you would like to join giffgaff after reading my blog, please order a free sim using the following link so I am able to get a referral bonus of £5:
Website link for more information: http://giffgaff.com/